You are in: home > fee transparency

FundraiseOnline Fee Transparency

We don't hide our fees and charges from anyone, in fact, the exact opposite. We are proud to publish our fee structure, because it is setting the standard in the sector. But first, the following is our commitment to our charities and the donors who use FundraiseOnline:

  1. We will always publish our fee structure
  2. There are not, nor will there ever be, hidden costs or fees
  3. We will always work to keep our credit card fees low - in fact, we believe, our credit card fees are the lowest available

Our fee structure is as follows:

We charge a 5% service fee on donations made through FundraiseOnline and this covers our processing costs. Like any service provider, we get charged, and pass on, credit card fees. We believe our rates are amongst the lowest. FundraiseOnline is charged $0.28 per transaction - we DO NOT pass this charge on

Here's an example of what this looks like with a typical donation of $30:

Total Donation$30.00
Administration Fee of 5%$1.50
GST @ 10%$0.15
CC Processing fee 1.3%$0.39
CC Fee Per Transaction$0.00 (we do not pass on the $0.28)
Total Fees $2.04
Donation to Charity $27.96

We support transparency of fees charged within the Not-for-Profit sector. When you donate anywhere, always make sure you ask the question - how much of what I'm donating will get to the charity?

©2004-2012 FundraiseOnline Ltd. All Rights Reserved.
Photos supplied by Rob Docherty | Digitaltriathlon.com
Web site design by Silicon Dream
Protected by Thawte Secure SSL Technology